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Frequently Asked Questions

Take a look at our quick answer questions or delve into something with a bit more detail
from our Knowledge Base articles.

Quick Answers

How do I order free samples from Diespeker?

It’s easy! Just click the box saying, ‘add sample to order’. When you have finished choosing your samples, fill in the delivery details. You can order up to 10 samples with free UK delivery or with our flat fee postage charge for overseas including ROI.

We’ve also written an article about this if you want to find out more.

How do I look after my terrazzo countertop?

Like marble and other natural stones, terrazzo does require some TLC to ensure it retains its beauty. Key tricks to avoid unnecessary wear and tear include cleaning regularly with a neutral cleaner, re-sealing your countertop every 8-12 months, cleaning spills (particularly acidic liquids) as soon as possible, using chopping boards and mats under hot surfaces and avoiding dropping heavy objects on the surface.

We’ve also written an article about this if you want to find out more.

What do I need to know before getting a marble countertop?

Marble is a premium product with a premium cost. Each slab has its own characteristics (with Diespeker you can potentially choose your own slab). It is a heavy material and if used for a countertop you must ensure the appropriate support. Marble should be sealed to avoid staining from acidic materials. It is, however, resistant to heat, water and scratches. Find out more.

How much does terrazzo flooring cost?

Rough guide only:

  •   Tiles: Supply only tiles from our Standard range start at £85 sqm plus VAT and delivery if required.   
  •   Poured: For 10 sqm or more a small chipping poured floor in the London area starts from £400 sqm and a large chunk poured floor costs between £500 and £600 sqm, plus VAT.

Prices depend on many factors including whether the terrazzo is resin or cement, the design, which finish is required, the size of the floor, whether the sale is supply only or requires installation. Find out more.

How much does a terrazzo countertop cost?

Countertops are priced individually due to the many variations for each project, including size, preferred choice of material (eg resin or cement, standard or luxury surfaces) and finishes and features such as cut-outs, texturing and edges. As a rough guide, a standard-sized worktop with a standard edge, polished and delivered within the London area starts at £800 per square meter plus VAT.

Find out more.

How do you meet slip resistance standards?

Diespeker offers pendulum testing in-house. This type of test provides a reliable and accurate assessment of the slipperiness of a floor. Our pendulum testing service is carried out by trained, certified team members. We provide a full written report and our in-house certificate once the flooring is installed (please note, this is a Diespeker certificate, not BSI or UKSRG).

Find out more.

Where can I use resin terrazzo?

Resin terrazzo suitable for:

  •   General interior flooring
  •   Bathroom floors
  •   Kitchen countertops
  •   Reception desks
  •   Cladding

Where can I use cement terrazzo?

Cement terrazzo is suitable for:

  •   Outside concourses
  •   Patio flooring
  •   Outdoor kitchen countertops
  •    Interior use where a classic look is preferred

Is there a bombproof material for a countertop?

A countertop in a working kitchen is usually put under lots of stress – and accidents will happen. If you are looking for the most durable stone option for a countertop, then it is worth considering engineered stone. This is made up of marble chips bonded together with resin and pigments. It may lack the depth of design of other options, but it is hardwearing, stain resistant and less prone to chips and cracks. Diespeker offers a number of designs that are terrazzo ‘lookalikes’. For some customers, these offer the best of both worlds!

How do I keep my marble floor looking at its best?

Marble is a beautiful surface to use for flooring and with a little care will keep its good looks for the long term. These are some practical tips to consider.

  •   Apply a professional, stain-resistant coating and reapply as necessary.
  •   In wet areas such as bathrooms, also apply an anti-mould treatment .
  •     Remove dust and dirt at least twice-weekly using a soft brush or dry mop to prevent the marble getting scratched.
  •     Brushing is better than using a vacuum cleaner, even one with a setting for hard floors although you can use a hose attachment around the edges.
  •     For a deeper clean use a wet mop and a neutral cleaner – this can be an off-the-shelf washing up liquid such as Fairy Liquid but avoid all-purpose cleaners and any product containing bleach or vinegar as these can cause discolouration.
  •     Don’t use wax-based or oil-based polishes – as well as causing the surface to become slippery the marble may actually start looking drab.
  •     Marble does stain, so be careful with any acidic, bleaching or staining products. These include seemingly innocuous items like tomato ketchup, brown sauce and coke, as well as more obvious culprits such as chilli sauce, curry sauce, red wine, blood, rust, bleach, vinegar and lemon juice.
  •     When the floor has been sealed it can be stain-resistant for between one to eight hours after contact. But it is always better to remove stains immediately. Try blotting first, then use a damp cloth and neutral cleaner before drying the area with a clean cloth.
  •     Marble can show scuff marks, but as long as your floor has been sealed properly, conventional cleaning as above is often enough to remove scuffs. Scratches, however, may require remedial work by a specialist.

What tiles are best to use on walls?

Generally you will use a thinner profile tile for walls. Unlike floor tiles, wall tiles are not usually intended to be load-bearing. And they don’t need to cope with foot traffic.

Your choice depends on the room that you are tiling. For a bathroom or wet room you’ll want a tile that is more water resistant. Porcelain is a good option and Diespeker stocks a terrazzo-style design with a 10mm profile ideal for walls.

If you want the real deal, Diespeker also offers a 12mm terrazzo option for a variety of designs. Bear in mind this thin profile is more fragile than the standard 20/30mm tile, so you will need an experienced installer. Find out more here.  

Natural stone tiles including granite and marble are always popular for walls. Bear in mind that as well as being a heavier material, natural stone is porous. It is sensible to seal natural stone wall tiles when used in a bathroom or wet room.

Should I avoid terrazzo if I have a busy family kitchen?

Terrazzo is a beautiful surface for your family kitchen, there’s nothing quite like it! If you cook a lot or have young children or teenagers prone to knocking over liquids, you’ll just need to be aware that terrazzo needs looking after, in the same way that marble does. You may find a resin terrazzo is more resilient to stains, but even then you will need to be vigilant and wipe it clean as quickly as possible after every spill. It’s also good to reseal the surface every 8 to 12 months with a sealant like our anti-stain protector.. If you need total peace of mind you may prefer a conglomerate terrazzo look-a-like.

How can I get a totally unique terrazzo?

You’ve come to the right place! While there are many different designs of terrazzo on the market, for a totally unique terrazzo you’ll need one made up for you – what we call a bespoke terrazzo. You can get involved in the design, specifying colours, sizes of chunks and chippings and whether you want anything unusual added to the mix. Diespeker will create samples so you can see your design come to life. Once you are happy, your terrazzo is made in our factory ready to be used as tiles or countertops. You can also have a play with your design ideas on Diespeker’s Terrazzo Design Studio web app.

Please note, bespoke terrazzo comes with a price tag – after all, it’s one of a kind!

How heat proof is marble?

No surface is completely heat proof, but marble is heat resistant. So, while you could place a warm cup of tea on a marble worktop, a hot pan from the oven may discolour or crack the surface. To be safe and to best maintain your worktop, we always recommend using coasters, a heat mat, pad, trivet or other protector to help ensure that your marble worktop stays in good condition.

How heat proof is terrazzo?

Terrazzo is not heat proof but it is resistant to heat and is a good choice for kitchen worktops, islands and backsplashes. While you could leave warm cups on the surface, you should avoid leaving hot pans and casserole dishes on your worktop. To be safe and to best maintain your worktop, we always recommend using coasters, a heat mat, pad, trivet or other protector to help ensure that your marble worktop stays in good condition.

What is the most heat resistant countertop?

Granite is a good choice for a countertop if you’re going to place hot pans and trays directly on to the surface. Granite is formed by extremely high temperatures and pressure to form so is not affected by heat in the same way that a quartz worktop would be. However, with any worktop of any material, we still recommend using a heat pad or other protector.

Can terrazzo be used outdoors?

Cement based terrazzo is an ideal choice for external patio flooring or outdoor countertops, for example in a BBQ area. Outside terrazzo flooring can be tiles or, for a seamless patio finish, poured terrazzo. It’s durable and with a little care will last for years.

Resin based terrazzo is not suitable for outdoor use as it fades or discolours with exposure to UV light.

Is granite or marble best for commercial floors?

Both of these natural stones look stunning used in offices, on concourses, in retail stores, and in other commercial applications. Both have an air of luxury and timelessness. Maintained properly, both granite and marble flooring will last and last.

However, it’s worth remembering that marble is a softer material than granite. As such it is more porous and could potentially be damaged or discoloured by liquid ingress. So in an environment where the floor is exposed to rain or where there is a regular use of liquids that could be spilled – such as a bar – then granite is the better choice.

Which is more suitable out of resin and cement terrazzo?

Generally speaking, cement terrazzo is more classic in look with a slightly earthier, more rustic appearance. Resin terrazzo can appear more vibrant.
Resin terrazzo is generally stronger, and therefore less prone to cracking. It is also slightly more stain resistant. You should, however, treat and seal both resin and cement terrazzo in the same way given that they are both porous materials. You can read more about this here.

What is the slip resistance of terrazzo?

All of our terrazzo tiles, which generally come honed rather than polished, have a slip rating of R10. We are also able to add an anti-slip sealant to our tiles, taking them up to R11, based on Diespeker’s most recent testing. Find out more about slip resistance here.

Can terrazzo be made specially to reflect our branding?

You’re interested in having branded terrazzo – just try and stop us! The brilliant thing about bespoke terrazzo is that you have so many options to create something totally unique.

Typically this type of branded terrazzo is used for flooring, as tiles or a seamless poured floor, or on walls such as a display panel. But we can also make unique moulded items too from fountains to plinths.

Coloured patterns can be created in a poured floor using carefully placed dividers. Our poured floor for restaurant Folie features curves and circles reflecting the logo as well as colours to evoke the 1960s and 70s.

You can opt for the colourways that you use in your branding. These can be matched by our expert bespoke team. A good example is a blue design made for Tottenham Hotspur’s new stadium which was opened in 2019. While we didn’t make this terrazzo, we did snap up the surplus stock which is now part of our limited edition range.

As the bespoke terrazzo is made in a mould, we can also introduce company logos. This can take more preparation and is usually best used where it is clearly visible, in a reception area for example.  If you visit the National Portrait Gallery you’ll see an early example of logo work by Diespeker, the NPG logo created in mosaic! A more recent example is a terrazzo ‘welcome mat’ created for the Moorings Sociable Club in Thamesmead, which reflects unusual pastel colours used by the club and features the club’s logo.

For an international bank we produced a unique terrazzo display panel and countertop which used crushed green beer bottles. This had an additional challenge as the display panel was made from resin terrazzo and the countertop from cement terrazzo, and the two needed to match perfectly.

Other branded work by our bespoke team has included a multi-coloured countertop for a jelly bean specialist, and bespoke terrazzo in orange with airplanes in brass, for a well-known airline.

When it comes to corporate branded terrazzo, the sky really is the limit!

What edging options do you offer?

When you order a worktop, you have the opportunity to specify the edging type.

All Diespeker worktops come with a pencil or bevelled edge as standard. However, there are more to choose from. Be aware that different edges come at a cost, as they require more work in the factory.

One design is the Bullnose, so-called because of its similarity to the rounded nose of a bull! The main characteristic is the rounded edge but there are several versions, including flat, demi, ogee, ½ and full.

Another ‘nose’ is the Sharks Nose. You’ve guessed it, it looks like a sharks nose! There are two options, a simple sharks nose and a reverse sharks nose.

Also available are Dupont, Cove, Large Pencil Round and Mitred Apron.

To see the range of edging available please click HERE

Diespeker does also offer the option of bespoke edges including our own Rockface, which as the name suggests, has an unfinished, rough edge similar to a rock. You can find out more about this unusual edging click HERE

As always, if you have something special in mind for your edging, our team will be happy to see how we can meet your brief.

Where can I see a gallery of your previous work?

We do have case studies and projects available to view on our website. But if you’re interested in a wider variety of behind-the-scenes images and work in progress to give you a better idea of the many different aspects of a project, we now have a dedicated Gallery.

This shows a wide range of the type of work we undertake, from kitchen worktops to floors, cladding, reception desks and even swimming pools. The Gallery includes lots of different materials including a variety of terrazzo designs.

If there’s anything that inspires you, you can refer to the image/s when you contact us. To visit our Gallery click HERE

Is terrazzo flooring suitable for underfloor heating?

Terrazzo tiles are a great option to consider if you’re looking for under floor heating, but thickness is an important element to consider. Check out our Knowledge Base article for more in-depth advice on the best types of terrazzo, adhesive, and more.

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