Frequently Asked Questions

Take a look at our quick answer questions on the left-hand side, or delve into something with a bit more detail from our Knowledge Base articles on the right.

How do I order free samples from Diespeker?

It’s easy! Just click the box saying, ‘add sample to order’. When you have finished choosing your samples, fill in the delivery details. You can order up to 10 samples with free UK delivery or with our flat fee postage charge for overseas including ROI.

We’ve also written an article about this if you want to find out more.

How do I look after my terrazzo countertop?

Like marble and other natural stones, terrazzo does require some TLC to ensure it retains its beauty. Key tricks to avoid unnecessary wear and tear include cleaning regularly with a neutral cleaner, re-sealing your countertop every 8-12 months, cleaning spills (particularly acidic liquids) as soon as possible, using chopping boards and mats under hot surfaces and avoiding dropping heavy objects on the surface.

We’ve also written an article about this if you want to find out more.

What do I need to know before getting a marble countertop?

Marble is a premium product with a premium cost. Each slab has its own characteristics (with Diespeker you can potentially choose your own slab). It is a heavy material and if used for a countertop you must ensure the appropriate support. Marble should be sealed to avoid staining from acidic materials. It is, however, resistant to heat, water and scratches. Find out more.

How much does terrazzo flooring cost?

Rough guide only:

  •   Tiles: Supply only tiles from our Standard range start at £85 sqm plus VAT and delivery if required.   
  •   Poured: For 10 sqm or more a small chipping poured floor in the London area starts from £400 sqm and a large chunk poured floor costs between £500 and £600 sqm, plus VAT.

Prices depend on many factors including whether the terrazzo is resin or cement, the design, which finish is required, the size of the floor, whether the sale is supply only or requires installation. Find out more.

How much does a terrazzo countertop cost?

Countertops are priced individually due to the many variations for each project, including size, preferred choice of material (eg resin or cement, standard or luxury surfaces) and finishes and features such as cut-outs, texturing and edges. As a rough guide, a standard-sized worktop with a standard edge, polished and delivered within the London area starts at £800 per square meter plus VAT.

Find out more.

How do you meet slip resistance standards?

Diespeker offers pendulum testing in-house. This type of test provides a reliable and accurate assessment of the slipperiness of a floor. Our pendulum testing service is carried out by trained, certified team members. We provide a full written report and our in-house certificate once the flooring is installed (please note, this is a Diespeker certificate, not BSI or UKSRG).

Find out more.

Where can I use resin terrazzo?

Resin terrazzo suitable for:

  •   General interior flooring
  •   Bathroom floors
  •   Kitchen countertops
  •   Reception desks
  •   Cladding

Where can I use cement terrazzo?

Cement terrazzo is suitable for:

  •   Outside concourses
  •   Patio flooring
  •   Outdoor kitchen countertops
  •    Interior use where a classic look is preferred

Is there a bombproof material for a countertop?

A countertop in a working kitchen is usually put under lots of stress – and accidents will happen. If you are looking for the most durable stone option for a countertop, then it is worth considering engineered stone. This is made up of marble chips bonded together with resin and pigments. It may lack the depth of design of other options, but it is hardwearing, stain resistant and less prone to chips and cracks. Diespeker offers a number of designs that are terrazzo ‘lookalikes’. For some customers, these offer the best of both worlds!

How do I keep my marble floor looking at its best?

Marble is a beautiful surface to use for flooring and with a little care will keep its good looks for the long term. These are some practical tips to consider.

  •   Apply a professional, stain-resistant coating and reapply as necessary.
  •   In wet areas such as bathrooms, also apply an anti-mould treatment .
  •     Remove dust and dirt at least twice-weekly using a soft brush or dry mop to prevent the marble getting scratched.
  •     Brushing is better than using a vacuum cleaner, even one with a setting for hard floors although you can use a hose attachment around the edges.
  •     For a deeper clean use a wet mop and a neutral cleaner – this can be an off-the-shelf washing up liquid such as Fairy Liquid but avoid all-purpose cleaners and any product containing bleach or vinegar as these can cause discolouration.
  •     Don’t use wax-based or oil-based polishes – as well as causing the surface to become slippery the marble may actually start looking drab.
  •     Marble does stain, so be careful with any acidic, bleaching or staining products. These include seemingly innocuous items like tomato ketchup, brown sauce and coke, as well as more obvious culprits such as chilli sauce, curry sauce, red wine, blood, rust, bleach, vinegar and lemon juice.
  •     When the floor has been sealed it can be stain-resistant for between one to eight hours after contact. But it is always better to remove stains immediately. Try blotting first, then use a damp cloth and neutral cleaner before drying the area with a clean cloth.
  •     Marble can show scuff marks, but as long as your floor has been sealed properly, conventional cleaning as above is often enough to remove scuffs. Scratches, however, may require remedial work by a specialist.

What tiles are best to use on walls?

Generally you will use a thinner profile tile for walls. Unlike floor tiles, wall tiles are not usually intended to be load-bearing. And they don’t need to cope with foot traffic.

Your choice depends on the room that you are tiling. For a bathroom or wet room you’ll want a tile that is more water resistant. Porcelain is a good option and Diespeker stocks a terrazzo-style design with a 10mm profile ideal for walls.

If you want the real deal, Diespeker also offers a 12mm terrazzo option for a variety of designs. Bear in mind this thin profile is more fragile than the standard 20/30mm tile, so you will need an experienced installer. Find out more here.  

Natural stone tiles including granite and marble are always popular for walls. Bear in mind that as well as being a heavier material, natural stone is porous. It is sensible to seal natural stone wall tiles when used in a bathroom or wet room.

Should I avoid terrazzo if I have a busy family kitchen?

Terrazzo is a beautiful surface for your family kitchen, there’s nothing quite like it! If you cook a lot or have young children or teenagers prone to knocking over liquids, you’ll just need to be aware that terrazzo needs looking after, in the same way that marble does. You may find a resin terrazzo is more resilient to stains, but even then you will need to be vigilant and wipe it clean as quickly as possible after every spill. It’s also good to reseal the surface every 8 to 12 months with a sealant like Lantania. If you need total peace of mind you may prefer a conglomerate terrazzo look-a-like.

How can I get a totally unique terrazzo?

You’ve come to the right place! While there are many different designs of terrazzo on the market, for a totally unique terrazzo you’ll need one made up for you – what we call a bespoke terrazzo. You can get involved in the design, specifying colours, sizes of chunks and chippings and whether you want anything unusual added to the mix. Diespeker will create samples so you can see your design come to life. Once you are happy, your terrazzo is made in our factory ready to be used as tiles or countertops. You can also have a play with your design ideas on Diespeker’s Terrazzo Design Studio web app.

Please note, bespoke terrazzo comes with a price tag – after all, it’s one of a kind!